Top 11 Questions to ask Professional Cleaners Regarding COVID-19/Coronavirus Disinfecting

Thursday, April 09, 2020

 employee in ppe for covid 19 and coronavirus disinfecting
employee in ppe for covid 19 and coronavirus disinfecting

There is plenty of uncertainty surrounding the current COVID-19 (coronavirus 2019) pandemic. But if one thing is certain, it’s that you want to keep your facility in good shape, whether or not you’re open for business. Indeed, if you’re operating at all, you must take strict precautions against this virus to keep your people safe and healthy. And if you’ve had to temporarily shut down, you’ll want to invest in cleaning and disinfecting services prior to reopening (at the very least). Either way, it’s in your interest to hire professional contractors to get the job done efficiently.

So, how can you tell if the commercial cleaning/disinfectant provider knows their stuff and can meet your facility’s needs? Here are 11 key questions to ask them regarding COVID-19 disinfecting.

1. What Safety Precautions Do You Use for Your Staff?

If a contractor can’t ensure the health and safety of their own crew, you can’t expect them to protect your facility and people either. That’s why you should ask a prospective partner about their internal efforts regarding health and safety. At Painters USA, safety is our number one concern, both for our staff and clients. As such, we’ve put group meetings on hold whenever possible and transitioned to virtual meetings instead, thoroughly trained our team in best practices for personal hygiene and cleaning/disinfecting high-touch surfaces, and require employees to remain home if they feel even slightly unwell.

2. How Effective is Your Cleaning/Disinfecting Process?

Why hire cleaners if their process or products aren’t up to the task? Painters USA strictly follows the label guidelines of our EPA-approved disinfectant to ensure maximum effectiveness against COVID-19 and other hazards.

3. How Long Does Disinfecting Take?

As you search for a contractor, the most experienced and trustworthy ones will tell you that the duration of the process depends on the size and scope of the project. If your facility is large and features plenty of frequently-touched surfaces, the process will take longer, of course. That said, at Painters USA, our method itself is relatively quick; our product only needs about a minute of dwell time, which is the time it takes for the material to rest on a surface before it can be wiped off.

4. What is the Process for a Deep Clean?


Standards set by various health organizations state that surfaces should be thoroughly cleaned and free of dirt prior to applying disinfectant products. Otherwise, the product will not properly disinfect the surfaces. By wiping surfaces, we effectively clean and apply disinfectant in one step.

5. What Will it Cost?

Just like the question of duration, the question of cost has various answers depending on the given job. Painters USA treats each project on a case-by-case basis, taking into account square footage, number of high-touch surfaces, methods employed, etc. Our assessors can provide estimates based on key information sent via phone or email, such as total square footage of office space and warehouse space separate, pictures of said spaces, etc.

6. Is it a One-Time Solution or are Multiple Applications Needed?

The answer to this question is ultimately up to you and your facility’s needs. A one-time service can be effective and may be all that’s necessary. However, if your facility has had a confirmed or suspected case of COVID-19, additional applications are recommended.

7. Can Employees Be Present?

Employees can be present during the disinfecting process, but must not be in the immediate area that is being cleaned/disinfected. Employees may re-enter the space after application, following the guidelines and label instructions pertaining to the products and methods used. When fogging, the entire area in question must be vacated for a minimum of two hours before re-entry.

8. How Long Will My Facility/Surfaces Stay Disinfected?

As long as no one enters your facility carrying COVID-19, the application should last indefinitely. The product we use (Mint Disinfectant Plus) is effective against the human coronavirus as well as many other viruses, bacteria, and pathogens, including streptococcus pyogenes (strep), hepatitis B and C, salmonella typhi, and much more.

9. Is there Anything I Need to Do to Prepare?

The cleaner your facility is prior to disinfecting, the better, as the disinfectant won’t do its job properly unless it’s applied to a clean office or facility. Of course, our team will also ensure that your surfaces are clean before disinfecting them. Additionally, make sure you employees and partners are aware of when this process will take place, and ask your provider as many questions as possible to avoid confusion and streamline the project.

10. What Disinfectant Methods Do You Employ?

The most effective disinfecting method involves spraying surfaces with the approved product, letting it dwell for the proper interval, and wiping the surfaces down with a microfiber cloth. Some contractors offering disinfectant application might also employ misting or fogging. Painters USA offers both options.

11. What Chemicals/Cleaning Agents Do You Use?

For COVID-19 cleaning/disinfecting purposes, we use the EPA-approved Mint Disinfectant Plus product, a one-step disinfectant, cleaner, sanitizer, fungicide, mildewstat, virucide, and deodorizer for both residential and commercial use. For more info on the products we use, product data sheets are available upon request.

In these uncertain times, there is no room for uncertainty in terms of who you hire to keep your facility clean, safe, and healthy. Painters USA is happy to answer any other questions you have regarding our services, products, methods, etc.

To learn more about our coronavirus cleaning services and everything else we do, call us at 1-800-999-8715.